TELEPHONE ORDER LINE 
                    
(UK) 0203 475 7488
IF WE CANNOT TAKE YOUR CALL
 RIGHT AWAY PLEASE LEAVE 
YOUR NAME  AND MESSAGE ONCE 
WE WILL RING YOU BACK
CART: 0 - £0.00
How can I return items?

Unwanted orders must be returned by post or courier and the cost of delivery is payable by the customer. 

You may return items within 14 days of delivery for a full refund of the cost of the product. 

 
To return an item, please use the returns address label provided on the parcel order slip, attach securely to the parcel and return by courier or Royal Mail. Please obtain a Post Office receipt as proof of postage (or your courier receipt).

We aim to refund you within 2-4 days after we receive and process your return.

If you are returning your item in accordance with the Consumer Rights Directive we will process your refund within 14 days of receipt to the Specified Returns Address.

If you have any questions, please ring our Customer Services Department on +44 (0)20 3474 7488, we are happy to help you!

Where do I send returns?

You can use the returns address label on the parcel order slip or print your own to this address: 

David Barry Outlet
David Barry Limited
21 Fowler Road
Hainault Business Park
Hainault
Essex
IG6 3UT
United Kingdom

Will any return costs be refunded?

Unwanted orders must be returned by post and the cost of delivery is payable by the customer.


If you return something because of an error on our part or because it's damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to them by refunding your return postage costs. 

We will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you. 

Where is my order?

Log into your account to see current order status and tracking details.  Please take into account local weather conditions and Public or Bank Holidays at busy times of the year which can slow down delivery times.

Despatch and tracking details are emailed to you but if you cannot access them please call us +44 (0)20 3474 7488.

I have the style number, how do I find it?

Just put the number into the search box at top right on the homepage and it should take you straight to it.
Newsletter
Special offers on products before everyone else!