UK Deliveries
UK tracked or signature shipping £3.50
Note: A £4.95 delivery charge is payable to Remote Areas & Outer Zones
Excludes Remote Service Areas/Outer Zones: Isle of Man, N.Ireland, Scottish Highlands, Scilly Isles, Orkney & Shetland, Scottish Islands AB, BT, GY, HS, IM, IV, JE, KA, KW, PH, TR, ZE.
Some remote UK areas may not be covered by our delivery services due to inaccessibility by carriers or factors beyond our control. If we do not deliver to your area, it will be confirmed at Checkout when you enter your Post Code.
UK Delivery Charges (charged by package weight and exclude processing/handling time)
We aim to despatch items purchased before 12 noon Monday to Friday (excluding Bank and Public Holidays) on the same day.
We aim to deliver UK tracked Goods within 1-2 working days or 2-3 days subject to your order delivery criteria and Remote Service Areas/Outer Zones 3-6 working days (excluding Bank and Public Holidays) using tracked or signed for services from UK carriers: Norsk Global, Yodel, DHL, Royal Mail and MyHermes.
- Our Order cut-off time is 12 noon Monday to Friday.
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Weekend Orders (from 12 noon Friday) are processed and despatched on Monday (or Tuesday following a Bank /Public Holiday Monday).
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Royal Mail Special Delivery with Saturday Guarantee may be available on request at an additional charge (11am Friday cut-off applies).
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We will send you a Despatch email with the despatch date, tracking details and estimated delivery date.
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We will always attempt to resolve any delivery issues that may arise. We will refund for payment of Goods and shipping costs incurred due to failed delivery or offer an exchange or gift card to an equivalent value if required but we cannot accept liability for any other costs or out of pocket expenses.
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Our carrier will deliver your parcel between 7am and 9pm (subject to their terms and conditions of service, we cannot accept responsibility for third party services which are beyond our control).
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A signature will be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a designated safe place (i.e. hidden from sight and protected from the rain) if you have an existing agreement with your local courier and they think it is safe to do so. A calling card should be posted through your door to let you know this has been done.
What if I'm out?
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The courier may try to leave the parcel with a neighbour, they will not leave it in a 'safe' place as we require a signature (unless you have an existing agreement in place with your local courier). All carriers should always leave you a missed delivery card so you know how to contact them to rearrange delivery, however please do not rely on this.
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If you live in a gated community or building without direct access to your front door, its not always possible for carriers to leave you a missed delivery card as they may not be able to gain entry to the premises. If this is the case, we advise you to have the Order delivered to your place of work or to someone you know is home more often than not who can take it in. Its easy to add an alternative delivery address at Checkout where there is an option to add a Shipping Address.
How do I track my parcel?
When we send the parcel we send you a despatch email to confirm it is on its way with tracking details and how to contact us if there is a delivery problem. Please note multiple orders may be sent in one package.
- Make sure you have allowed enough time for delivery, check when you placed your order and count five working days (UK only) from the day after Despatch to allow for any minor delays.
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If your parcel is being delivered to any of the UK postcodes above, please allow six working days or longer in severe weather conditions or if you bought it over a Bank or Public Holiday which do not count as working days.
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Look for the despatch details email we sent you and let us know if its not arrived within the expected time. In the very unlikely event that there is still no sign of your parcel, please email us at outlet@davidbarry.com and we will investigate for you.
Can I collect my order from you?
Unfortunately for health and safety reasons, customers cannot visit our distribution centre to collect their order.
International Deliveries - Australia only
Please note we no longer ship (retail items from this website only) to Ireland, EU or Rest of World countries as despite our best efforts to comply with local Customs, many of our orders are returned to us as sender.
We have had no local customs issues shipping to our customers in Australia.