How can I return items?

Unwanted orders must be returned by post or courier at the customer's expense.

You may return items within 14 days of delivery for a full refund of the product cost.

To return an item:

• Use the returns address label provided on your parcel's order slip.

• Attach the label securely to the parcel.

• Return the item via Royal Mail or a courier service.

• Please obtain a receipt as proof of postage (either from the Post Office or your courier).

If you are returning your item under the Consumer Rights Directive, we will process your refund within 14 days of receipt at the specified returns address.

We aim to refund you within 2–4 days after we receive and process your return.

If you have any questions, contact us via:

• Live Chat

• Messenger

• Email: outlet@davidbarry.com or larry@davidbarry.com

• Voicemail: 07802 640900
  We’re happy to help!

Where do I send returns?

Please use the returns address label from your order slip, or send the parcel to:

David Barry London Limited
19-21 (Unit 1) Fowler Road
Hainault Business Park
Hainault
Essex
IG6 3UT
United Kingdom

Will any return costs be refunded?

• If you return an item because of an error on our part or because it’s damaged/defective, we will refund:

  • The original delivery charge

  • Your return shipping costs (standard delivery only)

• We inspect all returned items. If no fault is found, we reserve the right to:

  • Re-charge you for the item(s)

  • Recover associated fees and expenses

Please note: We are not responsible for your choice of garment. We take great care to provide accurate descriptions and photos, and we’re happy to assist you in choosing the right item before purchase.

Where is my order?

• Log in to your account to check your current order status and tracking details.

• If you checked out as a guest, look for our auto-update emails with full despatch and tracking information.

Please also allow for possible delays due to local weather, public holidays, or busy seasonal periods.

If you can’t access your tracking email, please contact us at: outlet@davidbarry.com or jamespeters1699@gmail.com.

I have the style number. How do I find it?

Simply enter the style number into the search bar at the top right of our homepage. It will take you directly to the product.